DC Crash Train Operator Was 'Humble' and Caring, Say Neighbors

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Jeanice McMillanThe operator of the Washington, D.C. transit train that plowed into another on June 22, killing nine people, was a devoted mom to a college-age son. Despite recent financial struggles and long hours, Jeanice McMillan, 42, reportedly loved her job.

"If she could have stopped the train, she would have done everything in her power," said Joanne Harrison, a neighbor at McMillan's apartment building in Springfield, Va.
SOURCE: AP


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Neighbors also described her as "humble," and willing to go out of her way to help others.

Leeza Kanwal, said the train operator would go out of her way to help others, such as helping Kanwal carry groceries and tote laundry while Kanwal was pregnant."I've seen her come home from work and be really tired and see that I needed help," Kanwal said. "I wouldn't do that after a 10-hour shift at work."
SOURCE: AP

The Buffalo, N.Y., native, moved to the D.C. area about a dozen years ago, according to her family. She worked for the U.S. Postal Service for several years before joining the Metropolitan Washington Area Transit Authority in 2007 as a bus driver. She became a train operator in March.

McMillan left behind a 19-year-old son Jordan, who family members say attends Virginia Union University in Richmond, Va.

Investigators were looking into why a computerized system failed to halt the Washington Metrorail train and why other safeguards, including a manual emergency brake, did not work. The National Transportation Safety Board reports that the emergency brake was pushed down in the operator's compartment. However, the NTSB also said today that the train was part of an older series that should have been retired due to safety concerns.

In addition to the fatalities, at least 70 people were injured in the crash. It is the worst accident in the 33-year history of D.C.'s Metro system.

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